We appreciate your help in communicating this voluntary safety recall message to owners of these affected bike frames. We are committed to making high quality bikes for riders and their safety is a top priority. Further communication will be sent in collaboration with these authorities in a joint effort to reach Rocky Mountain bike owners affected by this recall. Rocky Mountain is working closely with consumer product safety authorities worldwide about this issue and have already submitted a product recall plan to remedy the situation as soon as possible. This voluntary recall includes the free replacement of the alloy front triangle for model years 2018, 20 Instinct, Instinct BC and Pipeline trail bikes with 29” and 27.5+” wheels that share the same frame. The serial number is engraved under the bottom bracket.
Product sizes small, medium and large with serial numbers starting with PRK19 between PRK19-00001and PRK19-01275 are potentially affected and need replacement. Additional information is available on our website at /en/safety-recall, or you can reach Rocky Mountain directly using the toll free number, +1-87.Īffected models include sizes small, medium and large with serial numbers starting with PRK17 and PRK18. Riders affected by this recall should stop using their bike immediately and contact a Rocky Mountain authorized dealer for instructions. To date, there has been a very small number of incidents reported out of over 4,700 units produced. Carbon models are not affected.Ī few incidents in the field along with further testing has confirmed the possibility that affected front triangles could crack which could lead to a separation of the head tube from the top tube. Tires Maxxis Minion DHF Super Tacky 27.5 x 2.5 / Maxxis High Roller 27.5 x 2.Because the safety of our riders is our top priority, we have decided to initiate a voluntary safety recall of specific alloy only Instinct, Instinct BC and Pipeline bikes of 2018, 20 model years.Cranks & Chainrings Race Face Chester 165mm 34T.Tires Maxxis Minion DHF Super Tacky 27.5 x 2.5 / Maxxis High Roller 27.5 x 2.4.Cranks & Chainrings Race Face Respond 165mm 34T.Tires Maxxis Minion DHF Super Tacky 27.5 x 2.5 / Maxxis Minion DHRII Maxx Grip 3C 27.5 x 2.4.
Rims Sun Helix TR29 - Tubeless Compatible - Tape | Valves | Sealant Not Incl.Cranks & Chainrings Race Face Atlas Cinch 165mm 34T.
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